Privacy Policy
Last updated: February 26, 2024
Executive Car Rental Services is committed to protecting your personal information and ensuring secure and reliable services through ECRS Driver and ECRS Customer applications.
Executive Car Rental Services (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications ECRS Driver and ECRS Customer as well as our car rental services.
By using our Applications and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal and service-related information when you register, make bookings, use trip features, provide feedback, contact support, participate in surveys, or upload documents.
Personal Information
- Name
- Email address
- Phone number
- Address
- Profile photo
Driver-Specific Information
- Driving license details
- Vehicle and fleet information
- Location and trip activity
- Attendance and duty status
Booking & Service Information
- Rental history
- Vehicle preferences
- Pickup and drop locations
Payment Information
Payment details may be processed securely by third-party payment gateways. We do not store full card details.
Device & Technical Information
- Device type
- Operating system
- IP address
- Usage logs
Location Information
Real-time location tracking may be used for trip monitoring, driver assignment, and safety purposes.
2. How We Use Your Information
- Process bookings and reservations
- Manage trips and driver assignments
- Provide customer support
- Improve service quality
- Ensure safety and security
- Conduct analytics and reporting
- Meet legal requirements
- Send service notifications
3. Data Security
We implement appropriate security measures to protect your personal information. However, no electronic storage method is completely secure.
4. Sharing of Information
- Service partners and vendors
- Payment gateway providers
- Fleet owners and drivers
- Legal authorities when required
We do not sell or rent your personal information.
5. Permissions Used
- Location access
- Camera and file access
- Notifications
- Phone and network access
6. Your Rights
- Access your data
- Update your information
- Request deletion
- Opt out of promotions
7. Data Retention
We retain information only as long as required for providing services and legal compliance.
8. Children’s Privacy
Our applications are not intended for individuals under 18 years of age.
9. Changes to Policy
This Privacy Policy may be updated from time to time. Continued use indicates acceptance of changes.
10. Contact Us
Executive Car Rental Services
Phone: 020 46 91 91 91
Email: sales@ecrspune.com
This policy applies to ECRS Driver and ECRS Customer applications.